info@savannahpha.com
Privacy Policy for the Housing Authority of Savannah
Ensuring Confidentiality and Protection of Personal Information
Introduction
The Housing Authority of Savannah (HAS) is committed to protecting the privacy and confidentiality of our clients, employees, and partners. This privacy policy outlines how we collect, use, disclose, and safeguard personal information in compliance with applicable laws and regulations.
Information Collection
Types of Information Collected
The HAS collects various types of personal information, including but not limited to:
· Personal Identification Information: Name, address, date of birth, Social Security number, and government-issued identification numbers.
· Contact Information: Telephone numbers, email addresses, and mailing addresses.
· Financial Information: Income, employment history, bank account details, and credit history.
· Housing Information: Current and previous rental history, household composition, and housing preferences.
· Demographic Information: Gender, ethnicity, and disability status.
Methods of Information Collection
Personal information may be collected through various methods, including:
· Application forms for housing assistance and other services.
· Interviews and meetings with HAS staff.
· Electronic submissions through our website and online portals.
· Third-party sources such as employers, financial institutions, and government agencies.
Use of Information
The HAS uses personal information for the following purposes:
· To determine eligibility for housing assistance and other programs.
· To provide and manage housing services and support.
· To communicate with clients regarding their applications, services, and benefits.
· To comply with legal and regulatory requirements.
· To conduct research and analysis to improve our services and programs.
Disclosure of Information
The HAS may disclose personal information to third parties under the following circumstances:
· With the individual's consent.
· To service providers and partners who assist in delivering our services and programs, subject to confidentiality agreements.
· To government agencies and regulatory bodies as required by law.
· In response to legal processes such as subpoenas, court orders, and legal investigations.
· To protect the rights, property, and safety of the HAS, our clients, employees, and the public.
Data Security
The HAS is dedicated to safeguarding personal information through the implementation of appropriate security measures. These measures include:
· Physical security controls to protect against unauthorized access to our facilities and records.
· Technical security controls such as encryption, firewalls, and secure access protocols.
· Administrative controls including staff training and policies to ensure the proper handling and protection of personal information.
Access to Information
Individuals have the right to access and review their personal information held by the HAS. Requests for access can be made by contacting the HAS. We will respond to such requests in a timely manner, subject to verification of the individual's identity.
SMS Consent (Text Messaging)
Your SMS consent is not shared with third parties for marketing purposes. We respect your privacy and will only use your SMS consent to communicate directly with you regarding housing-related matters. No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above catagories exclude text meesaging originator opt-in data and consent. This information will not be shared with any third party.
SMS Terms and Conditions
By opting into SMS through a web form or other medium, you consent to receive SMS messages from Housing Authority of Savannah. These messages include appointment scheduling, appointment reminders, post-visit instructions, and billing notifications. The frequency of messages may vary. Standard message and data rates may apply.
- SMS messages from Housing Authority of Savannah. These messages include appointment scheduling, appointment reminders, post-visit instructions, and billing notifications. Message and data rates may apply. Message frequency varies. Text "HELP" for help. Text "STOP" to cancel.
- You can cancel this service at any time. Just text "STOP" to 912-500-2382. After you send the message "STOP" to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us. If you want to join again, just sign up as you did the first time and we will start sending messages to you again. (Message frequency varies)
- If at any time you forget what keywords are supported, just text "HELP" to 912-500-2382. After you send the message "HELP" to us, we will respond with instructions on how to use our service as well as how to unsubscribe.
- As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
For all questions about the SMS services provided, you can send an email info@savannahpha.com or call (912)-235-5800
- If you have any questions regarding privacy, please read our privacy policy. https://www.savannahpha.com/privacypolicy.html
Correction of Information
If individuals believe that their personal information held by the HAS is inaccurate or incomplete, they have the right to request corrections. Requests for corrections can be made by contacting the HAS. We will make the necessary updates promptly upon verification.
Retention of Information
The HAS retains personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal and regulatory requirements. Records are securely disposed of when no longer needed.
Contact Information
For questions or concerns regarding this privacy policy or the handling of personal information, please contact:
Housing Authority of Savannah
1407 Wheaton St, Savannah, GA 31404
Phone: (912) 235-5800
Email: info@savannahpha.com
Policy Updates
The HAS reserves the right to update this privacy policy at any time. Changes will be posted on our website and will take effect upon posting. We encourage individuals to review this policy periodically to stay informed about how we protect personal information.
Conclusion
The Housing Authority of Savannah is committed to maintaining the highest standards of privacy and confidentiality. By implementing this privacy policy, we aim to build trust with our clients, employees, and partners, ensuring that their personal information is handled with the utmost care and respect.